VFetch uses AI to analyze your text description or photo, then matches it against found items uploaded by partner venues.
Frequently Asked Questions
Everything you need to know about searching, claiming, and managing lost items.
For Item Owners
Yes. We use secure authentication and PCI-compliant payments. Card details are never stored by VFetch.
The fee funds verification, secure payments, and claim operations. Venues do not pay this fee.
Many users are reunited within 18 hours, though timing depends on venue operations and claim verification.
You can review the rejection reason and submit additional details or evidence for a new review.
You can browse publicly, but an account is required to submit and track claims securely.
For Venues
Book a quick onboarding demo, set up your venue profile, and start uploading found items the same day.
Joining and using core item logging is free for venues.
Vision AI extracts item type, color, brand cues, and confidence scores to prefill listing details.
Each venue follows local policy and legal retention rules for storage, donation, or disposal.
Venue teams use the responsive web portal, which works smoothly on mobile browsers.