Privacy Policy

Last updated: February 22, 2026

Overview

VFetch collects only the information needed to provide lost-and-found services, including account details, claim information, and communication preferences.

Data We Collect

We may collect profile details, item descriptions, uploaded photos, claim responses, and technical usage data to improve matching and security.

How We Use Data

Data is used to authenticate users, process claims, notify status updates, prevent fraud, and provide analytics for service improvement.

Sharing and Processors

We share limited data with trusted providers such as payment processors and cloud infrastructure partners under strict contractual controls.

Retention

Records are retained only as long as necessary for legal and operational requirements, then securely deleted or anonymized.

Your Rights

You may request access, correction, deletion, or portability of your personal data. Contact support for requests and verification.