Terms of Service
Last updated: February 22, 2026
Acceptance of Terms
By accessing VFetch services, you agree to these terms and all applicable laws and regulations.
Accounts and Security
Users are responsible for account credentials and must provide accurate information during registration and claims.
Claims and Fees
A £9 claim fee applies to successful claim processing. Payment is handled through secure third-party providers.
Venue Obligations
Venue users must upload truthful item records, follow verification procedures, and maintain secure staff access controls.
Limitations of Liability
VFetch facilitates claim workflows but does not guarantee item recovery in every case. Liability is limited to the extent permitted by law.
Changes to Terms
We may update these terms periodically. Continued use after changes means acceptance of the revised terms.