Search
Describe your item or upload a photo for AI-powered identification.
Process Overview
From Lost to Found in a Few Simple Steps
VFetch gives item owners and venues one clear workflow with AI support at every stage.
For Item Owners
Match
We rank likely matches from nearby venues and notify you instantly.
Verify
Answer verification questions set by venue staff to prove ownership.
Pay £9 and Collect
Secure Stripe payment and clear status updates until collection.
For Venues
Step 1
Upload Found Item
Take a photo and AI auto-fills category, brand, and description.
Step 2
Review Claims
Staff review incoming claims with one-click approve or reject actions.
Step 3
Approve and Handover
Successful claimants are notified to collect quickly and securely.
Common Questions
Most successful matches happen within hours, depending on venue upload speed and item details.
The fee covers secure identity verification, claim processing, and payments infrastructure. Venues do not pay this fee.
Yes. The venue portal is responsive and works across desktop, tablet, and mobile browsers.