Turn your lost property into a system.
VFetch gives your team a simple web portal to log found items, review claims, and reunite guests with their belongings - all powered by AI.
Why Venues Choose VFetch
5 minutes to onboard
Sign up, create your venue profile, and start logging found items in under 5 minutes. No technical setup required.
AI does the work
Take a photo - our AI fills in title, category, colour, brand, and model automatically. No manual typing.
No more phone calls
Guests search and claim items through the portal. Your team just reviews and approves - one tap.
Analytics dashboard
See claim rates, item volumes, and trends at a glance. Understand your lost property operation.
Role-based access
Separate accounts for venue staff and venue admins. Each team member sees only their venue's data.
Staff management
Add and manage staff accounts from your admin panel. Control who can log items and approve claims.
AI-Powered Item Logging
Take a photo of the found item. Our AI instantly suggests title, category, colour, and brand - just confirm and save. Saves your staff minutes per item.

Claims Management
When an owner submits a claim, venue staff are notified immediately. Review claimant details, verify ownership, and approve or reject with one click.

Courier Integration
Owners who can't collect in person can book international courier delivery through our courier integration. Royal Mail, DPD, and more - label generation handled automatically.

Simple, Transparent Pricing
Pricing scales with your venue. Contact us to get a tailored quote.
Up to 500 guests
- Lost item logging
- AI-powered item identification
- Claims management dashboard
- Email notifications for new claims
Up to 2,000 guests
- Everything in Starter
- Staff management & role-based access
- International courier integration
- Analytics dashboard
- Customised packaging (giffy bags)
2,000+ guests
- Everything in Growth
- Custom integrations
- Priority support
- Dedicated account manager
- Customised packaging (giffy bags)
Get Started
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